Agent Desk
World Service Communication Centre of Egypt · internal PBX
Agent extension
Password
PBX (WSS)
ICE / TURN (needed only over an SSH tunnel)
STUN
TURN URL
TURN username
TURN credential
relay only (force TURN)
listen only (no microphone — for demos and QA playback)
Register
Unregister
not registered
First time on a new machine: open the WSS URL once as https:// and accept the internal certificate, then register.
idle
Dial (1001 / 1002 = agent · 700 = support queue · 701 = echo · 702 = playback)
Call
Answer
Hang up
0
packets in
0
packets out
-
ICE
